How Voice Assistants are Shaping the Future of Customer Service

This podcast episode examines the impact of AI-powered voice assistants on small business customer service. It covers how they enhance efficiency, provide 24/7 support, reduce wait times, and improve customer interactions. By automating routine tasks, they allow business owners to focus on growth. The episode emphasizes that these assistants are no longer a luxury but a key tool for competitiveness. With upcoming AI advancements, they will deliver even greater value to businesses.